| Orders are shipped from the warehouse, which generally takes 5-7 days (West Coast), 7-9 days (Midwest), 9-12 days (East Coast). You will receive an email notifying you when your order has been received. We ship to the United States only. SHIPPING RATES: Orders to the Continental U.S. (48 states), UPS Ground shipping $10.00(FLAT RATE)OR CHOOSE (TABLE RATE) $10.00 shipping for orders up to $30.00 $8.00 shipping for orders up to $75.00 Free Shipping for orders over $75.00 If a "P.O. Box" is used for the Ship-To address, USPS is the ONLY carrier allowed. This is because UPS does not deliver to P.O. Boxes. Sales Tax: Orders shipped to West Virginia will be charged 6% tax. After placing your order, it will be processed and shipped in 2-3 business days. Dillons Home And Garden's goal is to provide you with the best products at a great price. RETURNS: If you are not satisfied with your order, email dillonsh@dillonshomeandgarden.com within 20 days of PLACING your order for damaged items, returns, and refunds. Any shipping charges can not be refunded. Merchandise must be in original packaging with all inner packing present. Inner packing and outer boxing can not bear in markings or damage. We cannot be responsible for damage caused by ups. If your product was damaged in shipping you must file a claim with UPS. When inquiring about an order, please be sure to reply to your original order confirmation email. If you don't, please be sure to include the following information with your claim: Name, Order # and/or warehouse Invoice #, Item # of item/s in question. Please note: If an order is refused at the time of delivery, it will be subject to a 20% restocking fee. |